Intelligent Front-desk Automation for Healthcare Clinics
A self-service kiosk for your waiting room. Patients check in, appointments sync with your practice management software, and payments just work.
30-day free trial · No credit card required
Everything you need to streamline your reception
Built for clinics who want a smarter, more seamless front-desk experience.
Cliniko Integration
Seamless integration with your Cliniko practice management software.
- Patient arrival notifications to practitioners in real time
- Instant synchronisation of appointment changes
- Secure patient self-service access
- No patient personal data stored by BAITL
Payment Processing
Accept payments with ease and security that meet your clinic's needs.
- EFTPOS (vCloud) integration
- QR code and phone wallet payments
- Prompted outstanding invoice payments
- Secure, encrypted transactions
- Real-time sync with Cliniko invoices once reconciled
- Bank transfer and cash payment options
Patient Self-Service
An easy, guided experience designed for patients.
- Self check-in for appointments
- Access past and upcoming appointments
- Pay outstanding balances securely
- Smart follow-up prompts to support continuity of care
- Guided new and follow-up appointment booking
Platform & Accessibility
BAITL works on any internet-connected device.
- Works on iPad and Android tablets
- Works on all desktop computers
- Cloud-based, so there is nothing to install
- Available 24/7
Operational & Reporting
The front-desk paper trail, kept for you.
- Payment reporting and analytics
- Cliniko reconciliation
- Real-time payment tracking
- Automated sync monitoring
- CSV export and printing
- Multi-location reporting
- Unreconciled payment management
- Complete financial audit trail
- Streamlined payment reconciliation workflow
Runs on the tablet you already have.
Simple, scalable pricing that grows with you
Whether you're a sole practitioner, travelling locum, or multi-site clinic, our plans are designed to fit the way you work.
Total cost for multiple kiosks
All prices exclude GST. Cancel anytime.
| Kiosks | Monthly | Annual | 2 Year | 3 Year |
|---|---|---|---|---|
| 1 kiosk | $56 | $616 | $1,176 | $1,736 |
| 2 kiosks | $112 | $1,232 | $2,352 | $3,472 |
| 3 kiosks | $168 | $1,848 | $3,528 | $5,208 |
| 5 kiosks | $280 | $3,080 | $5,880 | $8,680 |
1 kiosk
- Monthly
- $56
- Annual
- $616
- 2 Year
- $1,176
- 3 Year
- $1,736
2 kiosks
- Monthly
- $112
- Annual
- $1,232
- 2 Year
- $2,352
- 3 Year
- $3,472
3 kiosks
- Monthly
- $168
- Annual
- $1,848
- 2 Year
- $3,528
- 3 Year
- $5,208
5 kiosks
- Monthly
- $280
- Annual
- $3,080
- 2 Year
- $5,880
- 3 Year
- $8,680
All your reception essentials, included with every plan
- Check-in, payments, and reporting included
- Cliniko integration from day one
- EFTPOS, QR code & phone wallet payment options
- Dashboard & reporting tools
- No patient data stored by BAITL
- Works on any internet-connected device
- Walk-in booking for new and existing patients
- Email support and onboarding assistance
Refer a friend: 1 free month each
30-day free trial. No credit card required.
Built with security and privacy in mind
BAITL is the intelligent interface between your patients and your practice management software, not a data warehouse. Here's what that means for you and your patients.
We don't store patient data
Patient information lives where it should: in your practice management software.
- Patient data stays in your Cliniko account
- We fetch them only at check-in, then forget them
- No clinical notes, diagnoses, or treatment history ever touch our servers
We don't handle your clinic's money
Card numbers go directly to certified payment providers, not us.
- In-clinic payments run through your certified EFTPOS terminal
- Online payments hand off to Stripe, so card numbers never reach us
- We only keep a masked reference (****1234) so you can reconcile
Encrypted, isolated, audited
The plumbing underneath, designed so a slip-up in one place doesn't put your data at risk.
- End-to-end encryption (AES-256) between the kiosk and our servers
- Hosted in Australian data centres (Sydney)
- Each clinic only sees its own data, and every change is logged
Want the legal detail? Read our privacy policy.
Frequently asked questions
Everything you need to know about BAITL
Want to see it in your clinic?
We're a small team building BAITL alongside clinics like yours. Send us a note or book a 20-minute demo. We usually reply within one business day.
Or start your free trial. No credit card required.